Privacy Policy

Information We Collect

We collect information necessary to provide safe, personalized aesthetic and wellness care. This includes:

• Personal Information: Name, date of birth, email, phone number, and billing details.
• Health & Medical Information: Medical history, aesthetic goals, and treatment records.
• Technical Data: IP addresses, browser types, and cookie data collected automatically when you use our website.

How We Use Information

Your information is used strictly to provide high-quality care and maintain clinic operations:

• To schedule, manage, and confirm appointments.
• To provide tailored medical aesthetic treatments and follow-ups.
• To process payments and manage account billing.
• To respond to customer service inquiries and clinic notifications.

SMS & Text Messaging

We strictly respect your communication preferences. By providing your mobile number, you consent to receive account-related text messages.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• All text messaging originator opt-in data and consent is kept confidential and will not be sold, rented, or shared.
• You may opt-out of receiving SMS messages at any time by replying 'STOP' to our texts.

Disclosure of Information

We do not sell, rent, or trade your personal or medical information. We only share information in these circumstances:

• Service Providers: With trusted vendors (e.g., Vagaro, communication platforms) who operate under strict confidentiality agreements to help run our clinic.
• Legal Requirements: When required by law, subpoena, or regulatory mandate to comply with state and federal laws.

HIPAA & Your Rights

Your Protected Health Information (PHI) is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA). You have the right to:

• Request access to or a copy of your medical records.
• Request corrections to any inaccurate health information.
• Request restrictions on how your PHI is used or disclosed.

Data Security

We maintain robust administrative, technical, and physical safeguards designed to protect your personal information and ensure patient confidentiality against unauthorized access, disclosure, or misuse.